Customer Reply Writer

What it does

The messages you dread — refund requests, angry reviews, "where's my order" — handled. Paste what the customer said and get a reply that's calm, professional, and sounds like you. It takes the "I'll deal with that later" pile off your plate, and for the touchy ones it gives you two versions to choose from.

How it works

1. The first time, tell it your business name, how you like to sound, and your bottom lines (so it never promises a refund you don't give).
2. Paste any customer message, email, DM, or review.
3. Get a ready-to-send reply — and for complaints, a warmer and a firmer version to pick from.

It never argues, never sounds corporate, and never promises anything outside the rules you set.

What you will need

Nothing but your own Claude account and a sense of how you like to sound. Paste an old reply you've written and it'll match your voice.

Frequently asked